Our warranty — Satisfaction guaranteed

You have 20 days from receiving TAMI^® to change your mind and return it. You are not required to give a reason for your return, but it would help us a lot to know it so we can improve.

The returned product must be in intact condition, in its original packaging and complete with all accessories, and must reach our offices at Via Maestri Comacini 10C, 6834 Morbio Inferiore, Switzerland no later than 30 days after receiving the order.

Write to info@lighthousetech.ch with your order number and, optionally, the reason for the return. The refund is issued to the original payment method within 14 business days.

TAMI^® is covered by a 2-year warranty, valid for manufacturing defects present at the time of delivery. The warranty covers free repair or replacement of the defective device; it does not cover damage from misuse, normal wear, drops or tampering.

For a warranty claim, write to info@lighthousetech.ch with your order number and a description of the issue; we will guide you through the next steps (remote troubleshooting, possible shipment for repair at our cost).